All reviews for Personalized Whiskey Barrel Aging Kit
Back to Personalized Whiskey Barrel Aging Kit-
Feb 14th 2021
VALENTINES GIFT
Bought for my husband for Valentines Day. He loved it!! I loved it except the personalized branding on the front. I wish it was darker.
-
Dec 7th 2020
No Crate
The jury is still out on the whiskey, but I'm disappointed I don't get to present this gift to my husband in a crate. That is what initially attracted me to this company. It just arrived in a cardboard box. Sad
Man Crates Response: We are so sorry to hear you are disappointed that your order did not come in a crate. We do have a few items that we sell which do not come in crates. The crates are our the base of our brand and excellent gifts. However, we choose not to limit such glorious gift-giving to just wooden boxes. We offer other legendary gifts such as our: fresh-from-the-front-lines Ammo Cans, or our insanely-delicious JerkyGrams, and most recently our line of (If-You Want-Something-Done-Right-You-Have-To-) DIY project kits.
We do try our best to make it clear that certain items do not come in crates. Repeatedly on the site we make mention of this, specifically under the "add to cart" button we have written "This product ships in a box (NOT A CRATE) " as well as including a picture of how the item ships. In the product description we also have listed "Delivered: In an awesome cardboard box (NOT A CRATE)" shown on the page. On the cart page before you process your order we have also included this message and another picture of how the items ships as well. Sorry if you missed any or all of these signals, we've done our best tPerformance Notifications
o try and give you a heads up!
We’re sorry for any confusion resulting from the purchase that was thought to be coming in a crate. As always, we have a very generous return policy and if you wish you can return the item for a complete refund for any reason.The bottom line is, we're not happy until you're happy, please let us know if there's anything I can do to turn this around! Also, please let us know if you would like to start up a return or if there is anything else I can help with. Feel free to give us a call at 866-902-7260 or drop us a line at guys@mancrates.com. Have a good one!
-Team Man Crates
-
May 22nd 2020
Should have read the details more carefully
The "crate" (which is just a cardboard box) arrived today. This was an anniversary gift for my husband. I didn't read the shipping/packaging info correctly and it doesn't actually come in a crate. So needless to say, I was very disappointed in the packaging. However the kit does seem nice. So just to warn people, if you think this is actually coming in a wooden crate that needs to be opened with the little crowbar, it doesn't.
-
Dec 23rd 2022
Leaking issues
Ordered as a Christmas gift for my husband and he was super thrilled! Followed instructions given and installed the bung and spigot using a rubber mallet. When he filled it with water, surprise, it leaked pretty badly. Contacted support and they sent a replacement. Excellent. However……the replacement sent was just the barrel. No spigot, no bung. Contacted support again and told them the spigot was not coming out with out breaking it. They suggested letting it dry out completely and it would come out. Yah…..nope. It isn’t budging an inch. Gave up and just ordered a spigot off Amazon that hopefully fits. At least then we can use the replacement finally.
Man Crates Response: Oh no, I'm so sorry to hear about this whole process, how frustrating! If you haven't already, definitely reach back out to our team of Customer Champions at guys@mancrates.com and we'll get your product refunded.
-
Sep 10th 2022
Was great at first…
Was great when we received the barrel, used it once and it started leaking. Now it is leaking black goo from the metal bands. Its a mess. Its too bad because we were so excited when we unpacked it.
Man Crates Response: Hey there, thank you for your feedback! Apologies that you were disappointed in the kit you received! We do our best to offer a great experience and value for the price and we're sorry to hear we missed that mark for you. We offer a 100% satisfaction guarantee on all of our products, so when you're not happy, we're not happy! We'd be glad for the opportunity to work with you to make this right by offering a free product replacement, discount, or we can arrange a cost free and hassle free return pick-up at the location of your choice if you just want a full refund. Please give us a call at 866-902-7260 and we'd be happy to work with you to make this right.
-Team Man Crates
-
Feb 26th 2022
Nice idea
My husband has been on this whiskey and bourbon kick for 2 years now and i thought this would be so fun for him. He was so excited when he opened it and started the process right away. Unfortunately when he was putting the spout in the wood cracked. He silicone sealed it so he wouldnt have to wait for a new one but i was pretty disappointed how easily it cracked. Hes on the last step of making the whiskey so well see how it turns out.
-
Jun 18th 2021
Not in a crate
I thought this cam in a crate, maybe my own misunderstanding. Either way I’m a bit disappointed. To top off my disappointment the box it shipped in says man crate all over it instead of being discrete. However, I’m hopeful for the actual product cause it has so many good reviews.
Man Crates Response: We are so sorry to hear you are disappointed that your order did not come in a crate. We do have a few items that we sell which do not come in crates. The crates are our the base of our brand and excellent gifts. However, we choose not to limit such glorious gift-giving to just wooden boxes. We offer other legendary gifts such as our: fresh-from-the-front-lines Ammo Cans, or our insanely-delicious JerkyGrams, and most recently our line of (If-You Want-Something-Done-Right-You-Have-To-) DIY project kits.
We do try our best to make it clear that certain items do not come in crates. Repeatedly on the site we make mention of this, specifically under the "add to cart" button we have written "This product ships in a box " as well as including a picture of how the item ships. In the product description we also have listed "Delivered: In an awesome cardboard box" shown on the page. On the cart page before you process your order we have also included this message and another picture of how the items ships as well. Sorry if you missed any or all of these signals, we've done our best to try and give you a heads up!
We’re sorry for any confusion resulting from the purchase that was thought to be coming in a crate. As always, we have a very generous return policy and if you wish you can return the item for a complete refund for any reason.
The bottom line is, we're not happy until you're happy, please let us know if there's anything I can do to turn this around! Also, please let us know if you would like to start up a return or if there is anything else I can help with. Feel free to give us a call at 866-902-7260 or drop us a line at guys@mancrates.com. Have a good one!
-Team Man Crates
-
Oct 14th 2020
Didn't come in the crate
I was very exited to watch my father in law struggle to open this gift but it didn't come In the wood crate. I thought the whole point of these was to be hard to open. That was going to be half the fun! I'm actually really disappointed and I'm looking into buying just the crate so I can still watch him open it.
Otherwise this gift was beautiful. From what I've seen so far. He hasn't received it yet.Man Crates Response: Hi there,
I am so sorry to hear you are disappointed that your order did not come in a crate. We do have a few items that we sell which do not come in crates. The crates are our the base of our brand and excellent gifts. However, we choose not to limit such glorious gift-giving to just wooden boxes. We offer other legendary gifts such as our: fresh-from-the-front-lines Ammo Cans, or our insanely-delicious JerkyGrams, and most recently our line of (If-You Want-Something-Done-Right-You-Have-To-) DIY project kits.We do try our best to make it clear that certain items do not come in crates. Repeatedly on the site we make mention of this, specifically under the "add to cart" button we have written "This product ships in a box (NOT A CRATE) " as well as including a picture of how the item ships. In the product description we also have listed "Delivered: In an awesome cardboard box (NOT A CRATE)" shown on the page. On the cart page before you process your order we have also included this message and another picture of how the items ships as well. Sorry if you missed any or all of these signals, we've done our best to try and give you a heads up!
I'm sorry for any confusion resulting from the purchase that was thought to be coming in a crate. As always, we have a very generous return policy and if you wish you can return the item for a complete refund for any reason.
The bottom line is, we're not happy until you're happy, please let me know if there's anything I can do to turn this around! Also, please let me know if you would like to start up a return or if there is anything else I can help with. Feel free to give me a call at 866-902-7260 or drop us a line at guys@mancrates.com. Have a good one!
-Team Man Crates
-
Feb 23rd 2022
Not what I thought
I thought this was a whiskey MAKING kit - as the name implies. Not a whiskey aging kit. Extremely frustrating that I spent so much money on this thinking my fiancé would be able to make his OWN whiskey. Just to open the package and read the instructions to find he’s literally just adding flavor to any other bottle of whiskey that he can buy at the store. I didn’t want him to just add essence to a bottle of Johnnie Walker and call that his own. Super frustrating. Only good thing is that he loves the barrel with his name on it.
-
Jan 25th 2021
Think twice
I ordered this for my husband as an anniversary gift. I knew it wouldn’t come in the crate, but he was disappointed nonetheless. Then he opened it, and it was just an unfinished wood barrel, but he was so excited to use it. The laser engraving was really nicely done. BUT the first time he tried to put the spigot in, the face of the barrel cracked the whole way across & the metal rings holding it together came unfastened.
Customer service was amazing, and wasted no time sending out a new one. This barrel was nicely finished and stained wood, much better quality, and came together with no issues. Except this time, the engraving was so poorly done, it was difficult to read.
For the cost of this product, we were very disappointed. Customer service offered to send us a 3rd barrel or replace with a similarly priced item, but I opted for the refund instead. I wish I could share pictures so you could see the inconsistency with the quality. -
Dec 22nd 2020
It's more of a whiskey AGING than a whiskey making kit
Not super happy with my purchase, first, it's a whiskey aging kit not a whiskey making kit unless you considering adding essence to vodka "making" whiskey, the barrel is cool and the etching but if i could go back in time i would just buy an actual still on amazon for slightly more money. This is definitely not worth 100 bucks for a mini barrel.
-
Nov 27th 2020
Know before you buy
I bought this for my son in law for Christmas. The actual item is as described however I knew it didn’t come in a crate but I didn’t know that the box that they pack it in for gifting is the same box that they ship it in. For $100 I just expected a little more. I am still excited to give this as a gift but I now have to repackage it so that it actually feels presentable for the amount of money it cost. Just a heads up for all looking to gift this to someone.
-
Nov 19th 2020
Really disappointed
First of all, I didn’t realize this didn’t come in the “crate” packaging. Probably was a blessing in disguise because I opened it and what a disappointment. Very small barrel, and you can barely read the words printed on the barrel. I’m not even sure I’m going to give this to the recipient. For $100, I guess I expected more
The other gift I ordered here, is in the crate, so I’m praying when it’s opened it’ll be nice.Man Crates Response: Hi there,
Thanks for your feedback, I’m so sorry to hear you were disappointed in the Whiskey Making Kit you received. We do our best to offer a great value for the price and I’m sorry to hear we missed that mark for you!
We offer a 100% satisfaction guarantee on all of our products, so when you're not happy, we're not happy! We'd be glad for the opportunity to work with you to make this right by offering a product replacement, discount, or we can arrange a cost free and hassle free return pick-up at the location of your choice if you just want a full refund.. Feel free to give us a call at 866-902-7260 or drop us a line at guys@mancrates.com. Have a good one!
-Team Man Crates
-
Mar 8th 2020
Terrible engraving
The Personalization is so light you cannot see it real well. The drill hole in the front was sloppy and not cleaned out - I'm embarrassed to even give this as the gift it was intended to be.
Man Crates Response: Hi there,
Thanks for your feedback, we do our best to offer a great gift in perfect condition for the price and I’m sorry to hear we missed that mark for you!
We offer a 100% satisfaction guarantee on all of our products, so when you're not happy, we're not happy! We'd be glad for the opportunity to work with you to make this right by offering a product replacement, discount, or we can arrange a cost free and hassle free return pick-up at the location of your choice if you just want a full refund. Give us a call at 866-902-7260 and we’d be happy for the opportunity to make this right ASAP!
-Team Man Crates
-
Dec 12th 2020
Very Disappointed
Doesn't come in a crate! Instead delivered in a stinking cardboard box. Apparently missing the bung and tap to boot. The personalization is nice but the quality and value is severely lacking. For $99 you would think this would come in a "MAN crate" and not a "MAN Paper Box". Be sure to read the fine print. They should be required to change their name to "Man Cardboard Shipping Containers". This company is slipping. I suspect their bean-counter's are milking the bottom line for everything they can squeeze out. Cannot recommend.
Man Crates Response: We are so sorry to hear you are disappointed that your order did not come in a crate. We do have a few items that we sell which do not come in crates. The crates are our the base of our brand and excellent gifts. However, we choose not to limit such glorious gift-giving to just wooden boxes. We offer other legendary gifts such as our: fresh-from-the-front-lines Ammo Cans, or our insanely-delicious JerkyGrams, and most recently our line of (If-You Want-Something-Done-Right-You-Have-To-) DIY project kits.
We do try our best to make it clear that certain items do not come in crates. Repeatedly on the site we make mention of this, specifically under the "add to cart" button we have written "This product ships in a box (NOT A CRATE) " as well as including a picture of how the item ships. In the product description we also have listed "Delivered: In an awesome cardboard box (NOT A CRATE)" shown on the page. On the cart page before you process your order we have also included this message and another picture of how the items ships as well. Sorry if you missed any or all of these signals, we've done our best to try and give you a heads up!
We’re sorry for any confusion resulting from the purchase that was thought to be coming in a crate. As always, we have a very generous return policy and if you wish you can return the item for a complete refund for any reason.
The bottom line is, we're not happy until you're happy, please let us know if there's anything I can do to turn this around! Also, please let us know if you would like to start up a return or if there is anything else I can help with. Feel free to give us a call at 866-902-7260 or drop us a line at guys@mancrates.com. Have a good one!
-Team Man Crates