All reviews for Build Your Own Barrel Smoker
Back to Build Your Own Barrel Smoker-
Dec 24th 2020
Shipping Box
Super pissed that I bought this for My Husband for Christmas and the side of the shipping box says, " Barrel Smoker." Thanks Man Crate for ruining my Christmas gifts. Because I work everyday including Christmas Eve, and guess who brought the delivery inside, low and behold my husband. Super pissed off but maybe change the box so you don't ruin some other wife, mother, daughter, or sister's surprise.
Man Crates Response: Thanks for your feedback, I’m so sorry to hear you were disappointed in the product you received. We do our best to offer a great value for the price and I’m sorry to hear we missed that mark for you!
We offer a 100% satisfaction guarantee on all of our products, so when you're not happy, we're not happy! We'd be glad for the opportunity to work with you to make this right by offering a product replacement, discount, or we can arrange a cost free and hassle free return pick-up at the location of your choice if you just want a full refund. Please reach out to our awesome customer service team by giving us a call at 866-902-7260 or sending over an email to guys@mancrates.com and we’d be happy for the opportunity to make this right ASAP!
-Team Man Crates